Welcome to Splytship. By accessing or using our website, mobile app, and delivery services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using Splytship’s services, you confirm that you have read, understood, and agree to abide by these Terms. If you do not agree, please do not use our services.
2. Services Offered
Splytship provides logistics and delivery services for businesses and individuals, including but not limited to same-day, scheduled, and tracked deliveries. Service availability may vary by location and time.
3. User Responsibilities
When using our services, you agree to:
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Provide accurate, complete, and up-to-date information
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Ensure the contents of your package comply with applicable laws and our prohibited items policy
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Pay all applicable fees and charges
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Not misuse, damage, or tamper with our platform or services
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Comply with all local and international delivery regulations
4. Prohibited Items
You are not permitted to send items that are:
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Illegal, stolen, or counterfeit goods
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Hazardous materials, weapons, or explosives
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Perishable goods (unless agreed in writing)
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Items prohibited by local or international law
Splytship reserves the right to inspect, refuse, or dispose of prohibited items at our discretion.
5. Pricing and Payments
Service fees are displayed clearly at the time of booking. All payments must be made in full before a delivery is dispatched. Prices are subject to change without prior notice but will not affect services already booked.
6. Liability
While we take every precaution to ensure safe and timely deliveries, Splytship is not liable for:
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Loss or damage caused by force majeure (accidents, natural disasters, delays beyond our control)
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Delays resulting from incomplete or inaccurate delivery information
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Prohibited items sent against our policy
Our liability for lost or damaged items is limited to the declared value or an agreed maximum compensation amount.
7. Cancellation and Refund Policy
Deliveries can be canceled before dispatch for a full or partial refund. Once a delivery is in progress, cancellation may not be possible, and fees may apply. Refunds are processed within a reasonable period after approval.
8. Intellectual Property
All content on the Splytship platform — including logos, images, software, and written material — is owned by Splytship or its licensors. Unauthorized use, copying, or reproduction is prohibited.
9. Modification of Terms
Splytship may revise these Terms at any time. Updated terms will be posted on our website, and continued use of the service signifies acceptance of the revised terms.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Splytship Support Team
Email: infosplytship@startmail.com
Phone: 20022002